The Assistant Registrar for Operations and Student Services plays a central role in maintaining academic records and delivering support to the University Registrar’s Office. Reporting to the Senior Assistant Registrar, this position supervises a team of both full time and part time staff and is dedicated to providing an exceptional experience for students, faculty, and staff ensuring the highest quality of services and support.

Minimum Qualifications

• Relevant post-Baccalaureate degree required; for candidates demonstrating comparable independent educational or instructional activities associated with the delivery and/or management of student support functions, will accept a relevant undergraduate degree and relevant experience in substitution.

Preferred Qualifications

• Demonstrated expertise working with student and academic records, including student records privacy (FERPA) policy and procedures.
• Demonstrated ability to work effectively with and foster collaboration among a wide range of individuals and constituencies in a large, complex academic environment.
• Familiarity with issues that influence higher education and/or the profession.
• Passion for enhancing the student and faculty experience.
• Attention to detail and commitment to maintaining high standards in recordkeeping and service delivery.
• Adaptability and willingness to embrace new technologies and procedures to improve efficiency and effectiveness.
• Strong computer skills, including proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Excellent verbal and written communication skills.
• Demonstrated commitment to providing outstanding customer service.
• Ability to explain processes and procedures with clarity and accuracy.
• Capacity to work both independently and as part of a collaborative team.
• Knowledge of student information systems or applications such as: Ellucian Banner, National Student Clearinghouse, Leepfrog CourseLeaf, and Degree Audit and experience in a decentralized University preferred.

About The University of North Carolina at Greensboro

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is a higher-research activity university as classified by the Carnegie Foundation. Founded in 1891 and one of the original three UNC system institutions, UNCG is one of the most diverse universities in the state with nearly 20,000 students and over 2,700 faculty and staff members representing more than 90 nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 100 areas of study, as well as 74 master’s and 32 doctoral programs, UNCG is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit uncg.edu and follow UNCG on Facebook, Twitter and Instagram.

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