The Academic Services Coordinator provides operational guidance for the Registrar Office's academic services team. This position is responsible for training and supporting staff in graduation clearance, enrollment services, academic records processing, and related functions. Follow up with on-going staff tasks and responsibilities to ensure training was effective, new skills are being applied, and retrain as necessary. This position provides operational clarity, answers complex questions, and ensures high-quality service delivery. This role works closely with the team in commencement preparations and ceremony management.

The Academic Services Coordinator supervises student employees supporting academic services operations and serves as the chair of the Tuition Refunds Committee. This role assists with enrollment-related system processes, troubleshoots issues, and collaborates with campus partners to resolve barriers to enrollment. The position also provides training to campus units on enrollment system functionality and best practices.

In addition, the Academic Services Coordinator oversees the production and administration of official academic documents, coordinates staff workflows to ensure timely fulfillment of document requests and conducts research to resolve related issues.

The role maintains and updates the Registrar's website and internal documentation to ensure accuracy of dates, policies, and published content. Working closely with office leadership and campus stakeholders, the Academic Services Coordinator helps maintain documented policies and ensures accurate information is communicated to the public. Additional duties may be assigned as needed.

The University of Nebraska-Lincoln seeks to attract and retain a high performing and collaborative workforce. UNL is committed to providing a work environment and culture that fosters personal and professional success where every person and every interaction matters. The University is proud to be one of Nebraska's preferred and largest employers where individuals are able to participate and contribute to their full potential. As an EO/AA employer, qualified applicants are considered for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See: http://www.unl.edu/equity/notice-nondiscrimination

Minimum Required Qualifications:

Bachelor's degree plus one year of experience working in academic, administration, student affairs, enrollment management, academic advising, or organizational administration approved.
Experience communicating with faculty, academic administration, or external clientele in a professional environment.
Experience making data-driven decisions.
Strong written and verbal communication skills.
Ability to create clear and concise documentation.

Preferred Qualifications:

Master's degree preferred. Two years of full-time work in higher education in academic administration, student affairs, enrollment management, or academic advising desirable.
Excellent project management skills.
High analytical thinking to assess situations.
Excellent time management and ability to prioritize tasks and projects.
Experience with reporting tools
Experience with systems administration.

Posted Salary: $45,000/yr. minimum

Job Type: Full-Time

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About University of Nebraska Lincoln

With over 25,000 students, the University of Nebraska-Lincoln is a diverse educational insitution with international stature. The intellectual center for the state of Nebraska and beyond, we are a land-grant, top tier national research-extensive insitution. Part of the Big Ten conference, Big Ten Academic Alliance, our mission includes growing relationships and resources that enable the University of Nebraska to change lives.

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