The Events & Operations Manager is responsible for the strategic planning, administration, and operational oversight of events, as well as for academic activity workflows, and operational processes for the School of Climate, Environment, and Society (CES). This position manages the development and execution of schoolwide event strategy, establishes operational procedures, and exercises independent judgment in coordinating resources, priorities, and timelines to support academic, student, and community-facing initiatives.

The Manager serves as a key operational partner to school leadership, providing guidance on event planning, workflow design, and operational efficiency. The role is responsible for developing standards, improving processes, and ensuring alignment between CES events, academic cycles, and institutional priorities. The position operates with a high level of autonomy and is expected to make recommendations and decisions regarding scheduling, resource allocation, workflow design, and operational practices. As a member of the CES administration and operations team, the position shares responsibilities for pooled CES administrative needs.

Responsibilities:

Event Strategy, Program Planning, and Oversight 
Develop and oversee the CES event strategy, including defining event categories, planning standards, timelines, and operational requirements. Establish annual and semester-based event plans aligned with academic and institutional priorities. Determine scheduling priorities, resolve conflicts, and approve event plans to ensure effective use of resources. Provide guidance to faculty, staff, and student organizations on event feasibility, planning approach, and alignment with school goals.

Event Management and Operational Leadership
Manage the planning and execution of major CES academic, recruitment, and student events. Determine logistical approach, vendor needs, staffing requirements, and operational timelines. Approve event plans and oversee implementation to ensure consistency with school standards. Coordinate with internal and external partners and make decisions regarding event structure, format, and resource allocation.

Operational Process Management and Workflow Design
Design, implement, and improve operational workflows related to academic administration, and school operations. Establish procedures, documentation, and standards to support consistent execution of CES activities. Evaluate operational needs and recommend changes to improve efficiency, coordination, and service delivery. Provide guidance to staff on operational practices and systems use.

Communications Coordination and Cross-Functional Collaboration
Analyze event outcomes, participation trends, and operational data to assess effectiveness. Recommend changes to planning methods, scheduling practices, and operational procedures. Prepare summaries and recommendations for CES leadership to support decision-making. Use data to improve program quality and resource utilization.

Operations & Data Support
Partner with communications staff to align event planning with promotional strategy and institutional messaging. Establish timelines for event promotion and ensure coordination between planning, marketing, and execution. Advise on priorities and sequencing of communications related to CES programs and activities.

Administrative and Operational Support Leadership
Provide operational leadership and contribute to execution of shared CES administrative functions during peak academic periods. Determine priorities, assign workflow responsibilities as appropriate, and ensure completion of key operational tasks related to scheduling, curriculum updates, and student support activities.

Required Qualifications

• Bachelor's degree required
• 3-5 years of professional experience in event management, operations, academic administration, and/or program management
• Demonstrated ability to manage programs, projects, or operations with minimal supervision
• Experience developing administrative processes, procedures, or operational plans
• Strong organizational, analytical, and decision-making skills
• Ability to exercise independent judgment and make recommendations on operational matters
• Strong communication and collaboration skills
• Proficiency with Microsoft Office 365 and administrative or event management systems

Preferred Qualifications

• Relevant experience working in higher education or academic environments
• Experience managing complex events or multi-department operations
• Experience supervising projects, student staff, or program workflows
• Familiarity with Acalog / Modern Campus or similar academic operations systems

Expected Hiring Range: $54,800 to $60,250

Pay Transparency Disclosure:
The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

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About Clark University

Founded in 1887, Clark University is a liberal arts-based research university committed toscholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day. Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change. Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.

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