Special Instructions to Applicants

To be considered for this position, you must apply online to this site. The recruitment for this position is being managed by UCLA Health Executive Search Services. All conversations and applications are held in the strictest confidence. Inquiries concerning this search may be directed to avchhsearch@mednet.ucla.edu  

Department Summary

UCLA Housing & Hospitality (H&H) strives to meet its bi-partite mission of "Transforming UCLA from a Commuter to Residential Campus" and "Creating Environments that Empower People to Reach Their Fullest Potential." The department employs approximately 2,600 team members and is comprised of operational and support units. The student housing and dining units create safe, well-maintained, and inviting living environments home to more than 16,000 students, faculty, and staff. The H&H team manages every operational aspect of UCLA?s housing program. This includes implementing long-range campus housing plans to managing the everyday operating and service details of the housing facilities. H&H provides dining, housekeeping, maintenance, and resident services to those living in UCLA?s on-campus residential complexes and off-campus university apartment complexes via the student housing and dining units: Dining Services, Housing Services (managing student housing contracts and support services), the Rooms Division (on-campus housing), and University Apartments (off-campus housing).The UCLA hospitality team creates welcoming events in conference centers on campus and at Lake Arrowhead, to bring people together to learn, collaborate, celebrate, and engage. The team?s expertise in facilities and food service management is key to offering exceptional hospitality services. Our H&H hospitality group includes the UCLA Meyer & Renee Luskin Conference Center, the Inn at UCLA, the Lake Arrowhead Lodge, the UCLA Faculty Club, and the UCLA Conferences & Catering facilities.
Position Summary

The University of California, Los Angeles (UCLA) seeks applications and nominations for an experienced, strategic, business-minded hospitality leader with a deep commitment to the highest service standards to serve as the Associate Vice Chancellor of Housing & Hospitality.

 

As one of the largest premier university housing and hospitality departments in the country, the UCLA Housing and Hospitality team strives to meet its bi-partite mission of "Transforming UCLA from a Commuter to Residential Campus" and "Creating Environments that Empower People to Reach Their Fullest Potential" with a vision of "Hospitality First!" that is reflective of its organizational culture. The emphasis on "First!" represents the unwavering commitment to delivering the highest-quality residential, dining and hospitality services of any public institution in the world. 

 

Over the past decade, UCLA has constructed or renovated more than 10 million square feet of residential and dining spaces. It was the first public institution to guarantee four years of housing to incoming freshmen and is proud to have the nation?s No. 1 dining program nine out of the last ten years, as rated by students on Niche.com.  The Meyer and Renee Luskin Conference Center (LCC) and Lake Arrowhead Lodge carry the highest rated services scores in their relative competitive sets. The LCC?s competitive set is comprised of luxury and upper upscale hotels from Beverly Hills to Westwood and Santa Monica., and its dedication to excellence has helped earn UCLA?s Housing and Hospitality the privilege of welcoming the world?s best sports competitors as host of the LA28 Olympic and Paralympic Athletes? Village.

 

Reporting to the Vice Chancellor for Administration, the Associate Vice Chancellor (AVC) for Housing & Hospitality (H&H) provides the vision and strategic leadership for an expansive, high-quality portfolio of self-supporting auxiliary services with an annual operating budget of more than $570M and approximately 2,600 team members. The AVC H&H ensures the long-term financial viability of the enterprise, develops policy and is responsible for directing and controlling activities for the following functional areas: on-campus student housing and residential dining services (over 15,000 student residents and 7 million meals annually); university apartments (10,000 residents in over 5,000 off-campus apartments at 30 separate locations); faculty housing (197  apartments, condos, and single family homes for faculty and staff families located off campus), and a large hospitality enterprise. The hospitality enterprise includes the Meyer and Renee Luskin Conference Center (the four star/four diamond 254 guest room hotel, with more than 25,000 square feet of meeting space, and a full-service restaurant on-site), the Lake Arrowhead Lodge and UCLA Bruin Woods Family Resort (a variety of accommodations including single rooms, condolets, full chalets, and single family homes accommodating up to 400 people daily during peak season and up to 200 guests during the lodge and conference season), the Inn at UCLA (61-room boutique hotel); UCLA Conference Services; UCLA Catering; UCLA Vending (serving more than 300 campus locations and managing the UCLA Coffee Service), and the UCLA University Club (provides meeting and dining space to membership made up of faculty, staff, and administration).

 

The ideal candidate will have a broad and deep understanding of, and experience in, hospitality property and food management, including operations of multi-site properties with high-quality multi-location dining operations. A demonstrated ability to financially manage multi-million-dollar operations successfully, including planning, budgeting, analyzing and responding to variances impacting the financial plan is critical. The successful candidate?s experience will reflect a track record of leading high-performing teams, including setting a vision and leading the team to achieve its goals. The successful candidate will also demonstrate evidence of the ability to identify appropriate long-range objectives based on accumulated data and benchmarking and realize those objectives through tactical planning and effective execution.

 

Politically savvy, emotionally intelligent, entrepreneurial individuals who are skilled in negotiation, exchanging ideas with others to formulate policies and programs, and who thrive in a collaborative environment will be well-positioned for success.  The next AVC H&H will be only the fourth leader to take the helm of UCLA?s Housing and Hospitality enterprise since its inception 60 years ago.  As such, it is imperative that the next leader is also an individual of the highest integrity who values people, a hospitality-first approach and is deeply committed to creating a positive and uplifting culture of caring, inclusion and excellence that will ensure the continued elevation of the program in the decades ahead. A bachelor?s degree in a related area or equivalent experience and multiple years of increasing responsibilities is required.

 

Confidential inquiries, referrals or general questions are invited and can be submitted to the dedicated search mailbox: avchhsearch@mednet.ucla.edu     

 

To apply for the position, please use the Apply Button to complete an application and submit a resume and a cover letter that outline your relevant experience, prior roles, and specific accomplishments. Interested candidates are encouraged to submit application materials by May 2, 2026, for full consideration. The initial application review will begin on April 17, 2026.

 

UCLA has engaged the Executive Search Services team at UCLA Health, a well-established UC internal firm that specializes in recruiting university leaders, to assist with this search.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Demonstrate skill in property and food management including operations of multiple hotels, restaurants, front desks, housekeeping, maintenance, and landscaping as well as support functions such as contract management, information technology, business administration, sales and marketing, and human resources.  (Required)

Demonstrated ability in hospitality property management and managing a comprehensive, high quality multi-location dining operation. (Required)

Working knowledge of applicable policies and procedures regarding staff personnel, collective bargaining agreements, University Accounting, Materiel Management, Purchasing, real estate management, and Landlord-Tenant Law.  (Required)

Demonstrated ability financially managing multiple multi-million dollar operations including planning, budgeting, analyzing, and responding to variances impacting the financial plan.  (Required)

Skill in recognizing appropriate long-range objectives based on accumulated data and realizing long-range objectives through tactical planning.  (Required)

Ability to set the departmental vision and lead the department to achieving its goals.  (Required)

Ability to determine critical paths and to coordinate and prioritize workloads accordingly while working in a fast-paced environment with multiple competing deadlines.  (Required)

Skill in negotiating and exchanging ideas with others to formulate policies and programs and to arrive jointly at decisions, conclusions, and solutions.  (Required)

Interpersonal skills sufficient to interact effectively and tactfully with diverse departments/University personnel at various levels, and with the public.  (Required)

Demonstrated skill in the leadership, management, and supervision of a diverse and growing employee base including management, administrative, technical, service, crafts, and student personnel.  (Required)

Skill and temperament to provide an open climate supporting the creation of opportunities for employee communication and positive departmental interaction.  (Required)

Demonstrated skill in selecting, operating, and managing housing and hospitality-related computer systems including hospitality property management and reservations software programs and systems, food service inventory and management systems, and maintenance work order, inventory, and preventative maintenance systems.  (Required)

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree Degree in related area (Required) Or
• Equivalent experience and training ()
• Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.
• Conflict of Interest: The position is subject to the University Conflict of Interest Code required by the Political Reform Act of 1974. The candidate(s) selected will be required to complete financial statements for public record.
• Evening, weekend, and holiday work as business dictates (Required)
• Occasional attendance at offsite conferences and meetings (Required)
• Must carry a University cell phone (Required)
• Working on site and traveling to offsite facilities as needed to manage overall operations and ensure quality (Required)
• 20% Domestic Travel

Schedule

8:00 am to 5:00 pm
Union/Policy Covered

99-Policy Covered
Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Administrative%20Manager%204%20(40060044)

Return to Search Results