The Office of Institutional Effectiveness and Decision Support (IE) strives to support a culture where institutional effectiveness is a driving force. It encourages measurement of achievements and outcomes in relation to Aurora University's mission and strategic plan and draws upon the findings to make positive change.

Core IE responsibilities include coordination of internal and external reporting and analysis in support of institutional priorities, accreditation, and compliance. IE collaborates with the administration, faculty, and staff on data needs for institutional planning and decision-making, including operational, budgetary, strategic planning, and student measures.

Position Purpose: The Manager of Data Integration and Optimization advances Aurora University's mission by guiding the development, integration, and effective use of institutional data and reporting systems. This role is central to strengthening the University's data ecosystem in support of student success, equity-focused initiatives, accreditation, and strategic decision making. Serving as the Institutional Effectiveness and Decision Support lead for data pipelines and analytics technologies, the position partners across the institution to identify, implement, and sustain modern data solutions. As an individual contributor with broad institutional impact, this role acts as a trusted collaborator on data strategy, system integration, and analytics best practices. 

Core Competencies:

1. Represents Aurora University in the most positive manner with prospective, former and current students, clients, suppliers and the community we serve. Interacts effectively with a diverse group of faculty, staff, students and other customers of our service, learns and uses operating practices of the department and Aurora University.
2. Upholds the Mission Statement: At Aurora University, our singular goal is to empower students to achieve lasting personal and professional success. We do this by being an inclusive community dedicated to the transformative power of learning. As a teaching-centered institution, we encourage undergraduate and graduate students to discover what it takes to build meaningful and purposeful lives.
3. Handles all information with tact and discretion and recognizes the confidential nature of university business.
4. Supports learning through performance of essential job functions and performing other duties and functions as necessary or as assigned, including voluntary participation in university committees, activities and events.

• Coordinate and monitor data pipelines from university systems and their integration into technology solutions and data warehouses 
• Serve as an expert and campus resource for available data and its institutional lifecycle
• Evaluate and test institutional data systems for optimal performance, reliability, and alignment with evolving campus needs 
• Build dashboards and data extracts to optimize data access and enable leadership, faculty, and staff to make timely, data-informed decisions 
• Collaborate with ITS on implementing and managing the institution's data lake, data warehouse, and technology solutions 
• Translate institutional goals, operational needs, and student success priorities into technical specifications and scalable data solutions 
• Develop, implement, and document new and existing student success technology integration strategies  
• Monitor and maintain operations, resolve issues, develop new solutions, and automate processes for student success data 
• Establish and uphold data quality and validation standards to promote consistency, accuracy, and institutional trust in reporting 
• Support campus-wide data literacy and access initiatives 
• Perform other duties as assigned. 

Education: Bachelor's Degree in computer science, information systems/technology, engineering, or other related fields required.

Experience:
Required:  
A minimum of two years of progressively responsible experience demonstrating proficiency in the following areas: 

• Programming, systems development, and quantitative analytics 
• Design, implementation, or support of data lakes, data warehouses, and educational solutions products 
• Writing PostgreSQL queries to customize dashboards, extend reporting tools, and support analytics, AI, or data extraction workflows 
• Integrating and working across enterprise systems such as ERP, CRM, LMS, and other institutional technology environments 
• Applying analytical reasoning and problem-solving skills to diagnose issues, follow established procedures, and implement effective solutions 

Preferred: 

• Practical experience with Ellucian Colleague, Colleague Insights, Edify, and/or Brightspace platforms 
• Demonstrated proficiency in dashboard and data visualization tools to support data informed decisions 
• History of delivering training, documentation, and/or user support for data and reporting tools 
• Professional background in institutional research or institutional effectiveness 

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