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Details
Posted: 21-Nov-25
Location: Cullowhee, North Carolina
Type: Full-time
Categories:
Advising/Counseling
Staff/Administrative
Internal Number: 5815082
Assistant Director of Clinical Services - 005302
Western Carolina University
Department: Health and Counseling Services
About WCU:
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries. 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries. 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary:
The primary location of this position is the main Cullowhee, NC campus.
The Assistant Director of Clinical Services is responsible for overseeing the clinical services provided by CAPS. The responsibilities include: Titanium Schedule administration and management; organizing and maintaining the scheduling of triage services and daytime and end of day coverage; coordinating ProtoCall after hours crisis coverage and follow-up procedures; overseeing the case assignment, case review, and chart review procedures; providing oversight to the Clinical Services Team; coordinating the client experiences survey each semester; participating on the Administration Team (with Director and Training Director) to assist with the organization and integration of clinical services into all services provided by CAPS; and maintaining involvement in professional organizations, research initiatives, and other professional development activities relevant to collegiate mental health and the provision of clinical services in university counseling center settings.
The Assistant Director of Clinical Services is responsible for overseeing the clinical services provided by CAPS. The responsibilities include: Titanium Schedule administration and management; organizing and maintaining the scheduling of triage services and daytime and end of day coverage; coordinating ProtoCall after hours crisis coverage and follow-up procedures; overseeing the case assignment, case review, and chart review procedures; providing oversight to the Clinical Services Team; coordinating the client experiences survey each semester; participating on the Administration Team (with Director and Training Director) to assist with the organization and integration of clinical services into all services provided by CAPS; and maintaining involvement in professional organizations, research initiatives, and other professional development activities relevant to collegiate mental health and the provision of clinical services in university counseling center settings.
The Assistant Director of Clinical Services provides counseling services for students including individual and group therapy, outreach programming, and crisis services; provides clinical supervision to doctoral and master's level interns; develops and maintains strong relationships with campus colleagues in order to provide services which meet the assessed needs of campus; and provides administrative duties as requested or assigned.
Knowledge, Skills, and Abilities Required for this position:
Minimum Qualifications:
Must be eligible to work in the United States without the need for employer-sponsorship.A completed master's degree or doctoral degree in Clinical or Counseling Psychology, Counseling, or Social Work. Three years of post-graduate clinical counseling experience service. Demonstrated experience in providing crisis intervention services. Experience working in a college counseling center providing services to diverse students, faculty, and staff. Eligibility to be licensed (at a master's or doctoral level) to provide mental health care in the state of North Carolina by hire date. Once licensed, NC licensure must be maintained to remain employed.
Preferred Qualifications:
At least four years of post-graduate clinical counseling experience.A minimum of two years as a staff member in a university counseling center setting. Experience with Titanium Schedule. Experience with assessment, program development, and quality assurance.
Position Type: Permanent Full-Time
Special Instructions to Applicants:
To be considered, you must apply online. Hard copy materials will not be accepted for review. Review of applications will begin immediately and will continue until a candidate has been selected.
Please attach a cover letter, current vita, and a listing of at least three professional references (include complete contact information).
For questions and additional information, please contact Jay Manalo at mjmanalo@email.wcu.edu
Please attach a cover letter, current vita, and a listing of at least three professional references (include complete contact information).
For questions and additional information, please contact Jay Manalo at mjmanalo@email.wcu.edu
AA/EOE
Western Carolina University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race; color; religion; sex; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Additionally, the University promotes the realization of equal employment opportunity for minorities, women, persons with disabilities, and veterans through its affirmative action program.Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
To apply, please visit: https://jobs.wcu.edu/postings/28965
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As the westernmost institution in the University of North Carolina system, WCU provides comprehensive educational opportunities to residents in the state’s western region and attracts students from around the globe to explore the region’s vast natural diversity. Founded in 1889 as a teaching college, Western Carolina now provides an education to more than 10,000 students in undergraduate and graduate programs.
More Jobs from This Employer
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