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Details
Posted: 14-May-26
Location: Greenville, North Carolina
Type: Full-time
Categories:
Admissions
Staff/Administrative
Internal Number: 7155967
Administrative Support Specialist - Journey
Position Number: 944637
Full Time or Part Time: Full Time
Anticipated Recruitment Range:
Position Type:
Job Category: Staff - Office/Clerical
Organizational Unit Overview:
Academic Affairs ('AA') is headed by the Provost and Senior Vice Chancellor for Academic Affairs who serves as the institutions Chief Academic Officer ('CAO') and is responsible for administering academic policies. AA is comprised of each of the universitys colleges, schools, and libraries, along with other academic support and administrative units, to include Learner Operations, Research, Innovation and Engagement, Institutional Planning, Assessment and Research, and Global Affairs. Academic Affairs works collaboratively to strengthen ECUs culture of academic excellence in line with our mission to be a national model for student success, public service, and regional transformation.
The Undergraduate Admissions Office is the primary point of contact for a traditional first year student, transfer, or non-traditional adult student seeking admission to East Carolina University. The office is responsible for identifying and recruiting potential applicants with outstanding academic ability and potential and assisting in the application process to completion
The Undergraduate Admissions Office is the primary point of contact for a traditional first year student, transfer, or non-traditional adult student seeking admission to East Carolina University. The office is responsible for identifying and recruiting potential applicants with outstanding academic ability and potential and assisting in the application process to completion
Job Duties:
Provide outstanding customer service to guests who call the Office of Undergraduate Admissions. Answer phones and provide timely and accurate information or direct caller to the appropriate ECU office. Use CRM system to look up application status to verify receipt of transcripts and relevant information and accurately convey status to visitors, as needed.
Assist with greeting in-person visitors to the Office of Undergraduate Admissions. Greet, triage and direct visitors to appropriate place, staff, or information. This can include receiving transcripts and other application materials, verifying application status, providing general campus directions, or contacting other staff to provide additional information.
Help respond to general Admissions email account to include responding to questions, downloading transcripts, and directing emails to the appropriate staff member. Assisting with other office duties as assigned.
Assist with greeting in-person visitors to the Office of Undergraduate Admissions. Greet, triage and direct visitors to appropriate place, staff, or information. This can include receiving transcripts and other application materials, verifying application status, providing general campus directions, or contacting other staff to provide additional information.
Help respond to general Admissions email account to include responding to questions, downloading transcripts, and directing emails to the appropriate staff member. Assisting with other office duties as assigned.
Minimum Education/Experience:
High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
License or Certification Required by Statute or Regulation:
None
Preferred Experience, Skills, Training/Education:
None
Special Instructions to Applicant:
- Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.
- If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
- Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
- Applicants must be currently authorized to work in the United States on a full-time basis.
- Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Additional Instructions to Applicant:
Job Close Date: 5/27/2026
Open Until Filled: No
Initial Screening Begins:
To apply, visit https://ecu.peopleadmin.com/postings/93795
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To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.
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