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About ISU Dining

ISU Dining is a self-operated, fully self-funded department at Iowa State University providing high-quality food and services to the university community. Reporting through the Division of Student Affairs, ISU Dining is committed to understanding student expectations and our impact on the student experience. We are dedicated to meeting these expectations by producing a diverse range of culinary offerings, making ongoing reinvestments in our facilities, utilizing the latest technologies, and creating connections across the ISU community.

ISU Dining operates 4 residential dining facilities, 18 retail venues, campus-wide vending, 2 food trucks, catering services, a culinary support center, a bakery, and a food stores warehouse and distribution center.  In addition, to support these operations we maintain several administrative units including support services, engagement, business services and financial operations, dining information systems, and a culinary team. 

We established Guiding Principles and Core Commitments that anchor our decision-making, namely responsible financial management, quality experience, equity and inclusion, team development and recognition, and being environmentally conscious. ISU Dining is committed to training our staff and executing objectives focused on customer service, food production, and sustainability. 

Mission and Vision

ISU Dining provides a variety of quality and sustainable culinary experiences that enhance the educational and cultural aspects of Iowa State University. We strive to be one of the premier university dining operations in the country and a pillar of service for the Cyclone community.

ISU Dining Team

ISU Dining employs 243 full-time P&S and merit employees including chefs, cooks, cashiers, storekeepers, kitchen helpers, dieticians, management, marketing, and administrative staff. In addition, ISU Dining typically employs between 1,600-1,800 student employees each semester, making it Iowa State University’s largest student employer.

ISU Dining is seeking a Chef Manager of Residential Dining with the following attributes/experience:

• Effectively execute dining strategy and departmental objectives in a collective and supportive way while being an effective agent of change.
• Demonstrates a mastery in culinary basics, production techniques and cuisine knowledge.
• Experience in producing high-volume, high-quality food items and ability to showcase food in an appealing manner.
• Identifies the developmental needs of kitchen staff and provides coaching, mentoring, and training using a hands-on approach to improve their knowledge or skills.
• Seeks opportunities for planning, coordinating, and overseeing food service training
• Proven ability to successfully lead teams with diverse backgrounds, experiences, and skill levels.
• Examines food service budgeting including food and labor costs. Demonstrated commitment to diversity and inclusion as shown in professional work, professional development, and/or professional service.
• Demonstrated sensitivity to working with diverse teams including a diverse student body and student-focused approach. 
• Ability to focus on core responsibilities while respecting and collaborating with colleagues in their responsible areas.
• Stays current with and understands food industry trends and diverse menu options.
• Compliance with food safety regulations, policies, procedures, and guidelines. Excellent oral and written communication with detailed planning and organizational skills.

Level Guidelines
• Senior-level position possessing high-level professional and/or technical skills working independently under minimal supervision to support ISU’s mission and department or work unit goals
• Applies senior-level professional knowledge and expertise to work requiring greater latitude
• Solves moderately complex problems and regularly exercises judgment to determine appropriate action
• Regularly exercises judgment to resolve problems and determine appropriate action on a broad set of issue and problems. May provide recommendations regarding problems/issues outside the bounds of defined procedures and practices
• Responds to complicated inquiries, provides training, and provides direction to lower-level staff
• May provide supervision for one to two other staff (i.e., leads a small work team)
• May lead projects for which well-defined practices and procedures may not exist
• Provides guidance to students

Based on operational hours as needed. Nights and weekends may be required.

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Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
 

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