Drake University Head Start is seeking a qualified candidate for a Full Time ERSEA Assistant position. This position will complete applications with interested families and conduct recruitment activities for the Head Start early childhood education program to include the following: representing Drake University in a professional manner and conducting appointments with families to complete and verify application paperwork while also representing the agency at recruitment and community events. This position will also track application processes and follow up with families regarding status, develop and maintain good communication while respecting confidentiality, and assist with the development and dissemination of materials related to recruitment of families to the Head Start program. Bilingual (Spanish) skills and computer experience preferred. A current Driver's License and ability to be insured by the University's insurance carrier required.
Establish and maintain schedule that results in the required number of applications being submitted. This includes completing and submitting initial contact documentation and applications, tracking application and enrollment process and follow up with families. Receiving and/or returning incoming telephone calls and answering caller questions regarding Early Head Start and Head Start within required timeframe. Provide appropriate social service and medical referrals to families and children. Assign and schedule application appointments for other staff and monitor the completion of those appointments.
Develop and monitor agency wide recruitment plan for infants, toddlers, and preschool age children and their families in Polk, Boone, Story (Ames only), Jasper, Marion and Warren counties for the Early Head Start and Head Start programs. Identify community agencies and/or events appropriate for recruitment. Represent and market Drake University Head Start in a professional manner while attending or working these events. Travel for business purposes within recruitment area.
Contact names in the application pool, return phone calls, continuously update information in order to assist with maintaining an application pool.
Monitor incoming applications for accuracy as requested.
Develop and maintain good communication while respecting confidentiality. Establish rapport and trust with parents, staff and visitors.
Assist with the development and dissemination of marketing materials related to Drake University Head Start recruitment to include but not limited to brochures, displays, presentations and events.
Continue professional growth by attending classes and workshops, reading new materials, and contributing resources to the program.
Other duties as assigned. Ensure compliance with Federal Head Start Performance Standards, state and local regulations and rules. Ensure the confidentiality of all documents maintained in the department. Promote Head Start philosophy and initiatives. Prompt and regular attendance.
More than 900 faculty and staff are part of the Bulldog pack, a close-knit community enthusiastic about providing the very best education, challenging assumptions, and welcoming new ideas and people into the fold. Drake University is not only an exceptional institution of higher learning, but also an exceptional place to work, and we are committed to attracting, retaining, and rewarding outstanding people.