Professional Technologist 3 - HSC Information Technology Services 13194
The West Virginia University Health Sciences Center Information Technology Services unit is seeking applications for a Professional Technologist 3 for the Support Services Help Desk. This position will provide support for microcomputers in a network and interactive computer environment, a well as providing support at the Help Desk.
In order to be successful in this position, the ideal candidate will:
Function as a Network Administrator and collaborate with the networking department and the Help Desk.
Package, test, deploy and validate deployment of software packages.
Provide both inbound and outbound support of the technological needs of the WVU Health Sciences Center faculty, staff and students.
Function as a Lead Professional Technologist for the HSC ITS Help Desk.
Assist and may supervise lower level technicians, staff and/or student employees, depending on the assignment.
Provide networking support to Health Sciences faculty, staff and students on computer hardware and software.
Assume primary support responsibility for the client side of the client/server networks in the Health Sciences Center, including new network client installations, client workstation testing and maintenance.
Work with web development and graphics software, such as Adobe Photoshop, Adobe Flash, Adobe Dreamweaver, Microsoft Impressions, Microsoft Visual Web Developer and the Microsoft Office Suite (Word, PowerPoint, Access and Excel).
Must be on call to respond to network emergencies/support 24 hours a day, seven days a week.
Work Hours: Must maintain a flexible work schedule as some evening and weekend work may be required: must be on call to respond to network emergencies/support 24/7.
Bachelor's degree in computer science, computer engineering, information systems, electronics, engineering, telecommunications or related field
An equivalent combination of education, certifications and work experience may also be considered
Four (4) years of experience in the following:
Providing support for computers in a network environment
Experience and knowledge of installing and maintaining software and hardware
Knowledge of and support of productivity software such as word processing, spreadsheets, and database
Experience and ability to interoperate multiplatform systems and environments over Local Area Networks
Demonstrated experience in web design and SharePoint experience
Experience in supporting applications with stringent security requirements
Experience repairing both laptop and desktop computer hardware
Experience supporting computer based testing
The following certifications are preferred: - A+ Certification - Network +, and HOA Certifications - Microsoft certifications - Cisco, and/or UNIX certifications
About WVU At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at http://hr.wvu.edu/.
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Oct 7, 2019
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 188322
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.